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Pockets

What are pockets?
A pocket is like a sub-account. You can also imagine it as a money box or as your digital mattress to stash money away. Whatever fires up your imagination a...
Tue, 7 Sep, 2021 at 3:08 PM
Can I make transfers or standing orders from the pockets?
No, that you can only do from your main account.
Tue, 2 Feb, 2021 at 8:50 PM
How long does it take for the money to appear in the pocket? Why can't I see the payment into a pocket immediately?
When you deposit money into a pocket or move it within the pockets, it usually only takes a quick moment.  Sometimes can take a few minutes for the display...
Tue, 2 Feb, 2021 at 8:52 PM
Why is it called a "pocket"?
At some point you’ve probably found money in the depths of your pocket and know how it can make your day. So why not stash your money there on purpose and e...
Wed, 26 Feb, 2020 at 3:25 PM
What happens to my pockets if I cancel my Zero or Change membership?
If you cancel Zero or Change, your Pockets will be frozen except for 1 of them. You will not be able to change names and photos, and you will not be able to...
Tue, 5 Oct, 2021 at 10:16 AM
How many pockets can I create?
It all depends on what account type you have. Depending on the account tier you will have a set number of pockets at your disposal. Please refer to our pric...
Tue, 7 Sep, 2021 at 3:24 PM
Can I transfer money from one pocket to another?
Yes, via the "deposit" button. You then have the choice between depositing money from your main account or another pocket of yours. There is a dro...
Fri, 26 Mar, 2021 at 4:34 PM
What happens if I delete a pocket? Where does the money go?
You can't accidentally delete a pocket when there is still money in it. To delete a pocket, you always have to transfer the money to your main account ...
Tue, 2 Feb, 2021 at 9:16 PM
Can I use my own pictures for the pockets?
At the moment you can only choose from our range of photos. But we are working on changing that. Not long and you’ll be able to go wild with your own pictur...
Wed, 26 Feb, 2020 at 3:28 PM
Is the money in the pockets displayed in the main account?
No, it's not. Just like the coins in your piggy bank aren’t visible in your account either, we decided to keep the balances separate here as well, for ...
Fri, 26 Mar, 2021 at 4:35 PM