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Why do you need my tax ID?
Under the Money Laundering Act, all banks are now obliged to maintain the tax identification number of their customers.
Tue, 12 Nov, 2019 at 4:16 PM
Where can I find my IBAN/BIC?
You will find the IBAN on your card and it always starts with DE (the wooden card does not show the IBNAN though). Within the app you will find your IBAN a...
Tue, 6 Apr, 2021 at 10:00 AM
What is my IBAN made up of?
The IBAN consists of the country code, a two-digit check number, the bank code (BLZ) and the account number. If the account number is too short, the IBAN to...
Wed, 3 Feb, 2021 at 8:33 AM
How do I terminate my account?
What a pity that you want to close your account. Please transfer your remaining balance to another account and send us an email to support@tomorrow.one with...
Tue, 9 Feb, 2021 at 11:13 AM
How can I change mail address, e-mail or phone number?
You can easily change your address and telephone number yourself under "Account" > "Personal data", as long as you still have access ...
Tue, 1 Jun, 2021 at 4:09 PM
Login does not work
If the login does not work, first please check the following:  Was the password entered correctly? Typos happen even to the best of us Are you using the...
Wed, 3 Feb, 2021 at 8:50 AM
How do I change my password?
You can easily change your password yourself in the app following the profile picture and "Account" → "Password". If you have forgotten ...
Wed, 3 Feb, 2021 at 8:51 AM
I have changed my name
Not a problem! The best thing is to contact us directly via chat or phone. For proofing the name change you need to have one of the following documents read...
Wed, 3 Feb, 2021 at 8:53 AM
Why the 2 differrent BICs?
Since the beginning of April, customers who open an account with us are assigned to a new BIC. The reason for this is an extensive technical update that Sol...
Tue, 6 Apr, 2021 at 9:58 AM
Why do iOS users need to consent to tracking?
Apple has recently changed its policy on tracking practices. The aim is to provide more transparency with regards to which apps are using third party servic...
Fri, 21 May, 2021 at 1:07 PM