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What does an account with you cost?
It depends. We offer three different account models: Now, Change and Zero. Each account model differs in the set of features available and its pricing. To g...
Tue, 5 Oct, 2021 at 10:17 AM
Can I also withdraw money and pay with my card for free abroad?
Payments with our card are free of charge worldwide. For payments in currencies other than Euro, the most recent Visa conversion rate will be applied. Y...
Fri, 10 Sep, 2021 at 9:05 AM
What does it cost to withdraw money with the debit card?
That depends on the account you have with us. To find out which conditions apply to your account model, please visit our price list. Don't worry: we kep...
Fri, 10 Sep, 2021 at 9:20 AM
How much does a replacement card cost?
Depending on which card you have (plastic or wood), there are varying costs. Please check our price list to find out the fee for your account tier. If the r...
Tue, 28 Sep, 2021 at 5:23 PM
When I open my account, I don't have any money in it yet. How does that work with the billing?
As soon as you have money in your account, we will automatically debit your account subscription on the same date each month.
Tue, 5 Oct, 2021 at 10:18 AM
How does the gambling fee work?
Since March 1, 2024, a fee of 3% / min. 3€ per card transaction applies in connection with gambling (e.g. (online) casinos, lotteries, betting shops, etc.) ...
Fri, 1 Mar, 2024 at 8:27 AM