Payments with our card are free of charge worldwide. For payments in currencies other than Euro, the most recent Visa conversion rate will be applied.

You can withdraw cash at all cash machines (ATM) that display the VISA symbol. You can do this 3 times a month for free, from the 4th time onwards it costs 2€ per withdrawal. If you withdraw in currencies other than Euro, an additional fee of 1.5% of the withdrawn amount will be charged.

If you choose our account model Together, you have 5 free withdrawals at your disposal; with our climate-neutral Zero account, free withdrawals are not limited at all. 

Also, for both models, the 1.5% fee for foreign currency withdrawals is waived.

Unfortunately, there are a very small number of cash machines which either do not accept VISA or charge a withdrawal free. This is decided by the operator of the cash machine and is not within our scope of influence. However, should you attempt to withdraw cash from one of these machines, you will be informed on-screen of any costs that may incur.