That depends on the type of account you hold with us. New customers can find out the terms and conditions for this in their account model on our website, whilst existing customers can find them in the price list within the app (Menu > Documents).

In addition, some ATM operators charge extra fees. Unfortunately, we have no control over these fees and cannot cover them. However, before you make a withdrawal subject to additional charges, the ATM will alert you to this, and you can cancel the withdrawal and find another ATM.