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Rounding Up

What is rounding up?
With the Rounding Up feature, you can do a good deed and pay your bills at the same time.  As soon as you've activated the feature in your app, every ...
Tue, 24 Jan, 2023 at 10:14 AM
What project do I support with the rounding up feature?
To learn which projects are currently supported or have been supported in the past as part of our Rounding Up feature, check out the Impact Board on your To...
Tue, 24 Jan, 2023 at 10:25 AM
How do I activate the feature?
You can activate the rounding up feature at any time within your app. To do so, please proceed as follows: Open the Impact Board (click on the rounding up ...
Tue, 24 Jan, 2023 at 10:32 AM
When does the activation/deactivation of the feature take effect?
As soon as you have activated/deactivated the function within your app, it will take effect.  This means: If you've activated the feature, all payment...
Tue, 24 Jan, 2023 at 10:30 AM
What does "classify IBAN as trustworthy" mean?
The rounded-up amount is transferred directly to the supported project via bank transfer. When you activate the feature, you will be asked to classify the I...
Tue, 22 Nov, 2022 at 9:22 AM
Can I get a receipt for my donation?
Donations of up to €300 can be made tax-deductible without proof to the tax office, or the respective bank statements are sufficient upon request. If you ne...
Tue, 24 Jan, 2023 at 10:31 AM
Is the live ticker on the community impact board really live?
Yes and no. You can see the overall progress of the community on the impact board.  However, it takes 1-2 business days until the card payments are redeeme...
Tue, 24 Jan, 2023 at 10:34 AM
Where can I see the amounts I have already transferred by rounding up?
In your transactions' history, you can see how much money has been rounded up for each payment, visible below the main amount. In addition, you can see...
Wed, 3 Aug, 2022 at 2:22 PM
Why is the rounded-up amount not transferred immediately?
The rounded-up amount is transferred as soon as the card payment is debited. Card payments remain in the "reserved" status until the merchant red...
Tue, 24 Jan, 2023 at 10:46 AM
What happens if the card payment is declined?
If the card payment is declined, no amount is rounded up. Even if a reservation is cancelled (e.g. for a rental car or a hotel reservation), the amount is n...
Mon, 13 Dec, 2021 at 12:32 PM