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Solution home
FAQ
First Steps
9
What do I need to open my Tomorrow account?
How do I create an Tomorrow-Account?
How does the identification process work?
Which operating systems are supported?
How old do I have to be?
See all 9 articles
Card
13
Your Card
What exactly is a debit card?
Where can I withdraw money?
Card Limits
Can I have multiple cards simultaneously?
See all 13 articles
Account
16
Can I deposit cash on my account?
Do you offer a so called Dispo?
Do you offer shared accounts for couples or partners?
Can you use mobile payment services with your Tomorrow account?
How do I create a standing order?
See all 16 articles
Tomorrow Zero
21
What are the advantages of using Tomorrow Zero?
Why does offsetting a ton of CO₂ only cost around 5 euros?
What kind of projects does my contribution support?
Do the projects really avoid emissions?
How did you choose the projects?
See all 21 articles
Wooden Card
9
Where can I get the wooden card?
Is this card equipped with all the functionalities my other card has?
How durable is the wooden card?
What's the deal with the wooden card?
What are the main advantages of the card?
See all 9 articles
Pockets
15
What are pockets?
Can I make transfers or standing orders from the pockets?
How long does it take for the money to appear in the pocket? Why can't I see the payment into a pocket immediately?
Why is it called a "pocket"?
Where can I find the pockets?
See all 15 articles
Your Data
8
Why do you need my tax ID?
Where can I find my IBAN/BIC?
What is my IBAN made up of?
How do I terminate my account?
How can I change mail address, e-mail or phone number?
See all 8 articles
Security
7
SCHUFA
Is my money safe with Tomorrow?
How secure is my data?
How secure is my account?
Can I use your App without using Google Play?
See all 7 articles
Account switch service
5
How does the account switching service work?
When does the account change take place? And do I have to give notice to my old bank before?
Who or what is Finleap connect?
Who do I contact with questions?
Is my data safe?
Payments & Transfers
3
How long does a bank transfer take?
How can I reverse a direct debit?
Why doesn't my transaction arrive?
Paying with your Smartphone
12
Can I use my Tomorrow card with Google Pay?
What does Google Pay require?
How do I set up Apple Pay for my Tomorrow account?
Apple Pay - What do I need to get started?
Are there any additional costs when using Apple Pay?
See all 12 articles
Binding to your device
6
I need to change the device. How can I link a new device with my account?
Can I link more than one device with my Tomorrow account?
How does device binding work?
Can I use the Tomorrow-App without Device Binding?
PSD2 and SCA
See all 6 articles
Fees
4
What does an account with you cost?
Can I also withdraw money and pay with my card for free abroad?
What does it cost to withdraw money with the debit card?
How much does a replacement card cost?
Impact
6
How can I be sure that Solaris invests the funds according to your promises?
How is my money used?
How can money be sustainable?
How does the climate protection contribution work?
What does protect trees mean?
See all 6 articles
About Us
8
Are you really a real bank?
Are you just another Fintech?
Who is behind Tomorrow?
How to contact us
How do you finance yourself?
See all 8 articles