First Steps 8

• How do I create an Tomorrow-Account?
• What do I need to open my Tomorrow account?
• Which operating systems are supported?
• How old do I have to be?
• How does the identification process work?

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Account 15

• How do I create a standing order?
• Do you offer shared accounts for couples or partners?
• Can I deposit cash on my account?
• Do you offer a so called Dispo?
• Can you use mobile payment services with our account?

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Your Data 8

• Where can I find my IBAN?
• How is my IBAN made up?
• How can I change mail address, e-mail or phone number?
• Why do you need my tax ID?
• How do I change my password?

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Security 4

• How secure is my data?
• Is my money safe with Tomorrow?
• How secure is my account?
• SCHUFA

Card 13

• Your Card
• What exactly is a debit card?
• Can I have multiple cards simultaneously?
• Card Limits
• Problem with the card activation

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Payments & Transfers 6

• How long does a bank transfer take?
• How can I reverse a direct debit?
• Why doesn't my transaction arrive?
• Where can I download my account statements?
• Where can I withdraw money?

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About Us 6

• Who is behind Tomorrow?
• Are you really a real bank?
• Are you just another Fintech?
• How to contact us
• How can I participate?

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Impact 7

• How can money be sustainable?
• What does it mean to protect trees?
• How does the Interchange Fee/climate protection contribution work?
• For what is my money used?
• How can I be sure that Solaris invests the funds according to your promises?

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Fees 4

• What does an account with you cost?
• What does it cost to withdraw money with the debit card?
• Can I also withdraw money for free abroad?
• How much does a replacement card cost?

PSD2 implementation 6

• SCA and 2-factor authentication, what´s that?
• How does device binding work?
• Can I link more than one device with my Tomorrow account?
• I need to change the device. How can I link a new device with my account?
• Can I use the Tomorrow-App without Device Binding?

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