Do you still have access to the old device?
Great, then please first check the app version installed on the old device. To unlink the app you should have at least version 1.21.2 installed on Android and 1.20.4 or later on iOS.
In order to use the app on a new phone, the app must first be unlinked from your old device. To do this, log out completely from your old device using the profile icon and "Account" in the Tomorrow app on your old device, which will also remove the device binding. It is best to delete the app directly from your old device. Afterwards you can install the app on your new device and log in there.
You have no longer access to your old device?
No problem, you can also unbind from your new device. Just follow the button in the app after you have logged in and you will receive a mail with further instructions.
If you want us to do this manually for you, please send us a short mail or call us.