There is an option available for people who are unable to complete the IDNow process due to a physical impairment. Please note that you need to have a residence in Germany for us to offer you this alternative.

In this case, feel free to contact us to request PostIdent. Please provide a copy of the relevant eligibility document (e.g., disability ID card).

Alternatively, we now also offer identification via eID. If you have a German ID card with the online ID function activated, you can use this method.