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Knowledge base
FAQ
First Steps
10
What do I need to open my Tomorrow account?
How does the identification process work?
How do I create an Tomorrow-Account?
Which operating systems are supported by your app?
How old do I have to be to open an account with Tomorrow?
See all 10 articles
Card
18
What exactly is a debit card?
Where can I withdraw money?
Card Limits
Your Card
Can I have multiple cards simultaneously?
See all 18 articles
Account
20
How do I create a standing order?
Can you use mobile payment services with your Tomorrow account?
Do you also offer business or freelancer accounts?
Using my account abroad
Can I link my account to PayPal?
See all 20 articles
Tomorrow Better Future Stocks
39
How can I close my securities account?
What are the custody fees of the securities?
Can I appoint a power of attorney to another person for my securities account and what rights does this power of attorney have?
I would like to report an inheritance, what do I need to consider?
What documents are needed for the settlement of the inheritance and where can I get them?
See all 39 articles
Overdraft
8
How do I apply for an overdraft?
How much will I have to pay?
Can I change my limit?
What is the SCHUFA analysis about?
Can I use the overdraft for the shared account?
See all 8 articles
Fees
6
What does an account with you cost?
Can I also withdraw money and pay with my card for free abroad?
What does it cost to withdraw money with the debit card?
How much does a replacement card cost?
When I open my account, I don't have any money in it yet. How does that work with the billing?
See all 6 articles
Shared Account
7
How much does the shared account cost and how can I open or use one?
How does the shared account work?
Who does the money in the account belong to?
Who is liable?
I’ve received an invitation to a shared account. What do I need to do?
See all 7 articles
About Us
9
Are you really a real bank?
Are you just another Fintech?
Who is behind Tomorrow?
How to contact us
How do you finance yourself?
See all 9 articles
Your Data
9
Where can I find my IBAN/BIC?
Why do you need my tax ID?
How do I terminate my account?
How can I change mail address, e-mail or phone number or my name?
What is my IBAN made up of?
See all 9 articles
Security
13
Are you asking for SCHUFA information?
Is my money safe with Tomorrow?
How secure is my account?
How secure is my data?
Can I use your App without using Google Play or the IOS App Store?
See all 13 articles
Pockets
16
What are pockets and where can I find them?
Which Autosaving options do I have for my pockets?
How do I add, edit or delete a savings goal?
What else do I need to know? Which notifications do I receive?
Can I make transfers or standing orders from the pockets?
See all 16 articles
Impact
11
How can I be sure that Solaris invests the funds according to your promises?
How is my money used?
How can money be sustainable?
How does the climate protection contribution work?
How can I contribute my ideas?
See all 11 articles
Zero
9
What are the advantages of using Tomorrow Zero?
Why can I no longer offset the average CO₂ footprint of a German person?
What is my contribution used for?
How much money flows into climate projects and organisations?
How much CO₂ do I save as a customer?
See all 9 articles
Wooden Card
6
How can I get the wooden card?
Is this card equipped with all the functionalities my other card has?
How durable is the wooden card?
What's the deal with the wooden card?
What are the main advantages of the card?
See all 6 articles
Rounding Up
17
What is rounding up?
What project do I support with the rounding up feature?
How do I activate the feature?
When does the activation/deactivation of the feature take effect?
What does "classify IBAN as trustworthy" mean?
See all 17 articles
Account switch service
4
How does the account switching service work?
When does the account change take place? And do I have to give notice to my old bank before?
Who or what is Qwist and is my data safe?
Who do I contact with questions?
Payments & Transfers
5
How long does a bank transfer take?
How can I reverse a direct debit?
How can I transfer and receive money to/from abroad?
Why doesn't my transaction arrive?
Is there a limit for SEPA transfers?
Paying with your Smartphone
6
How do I set up Apple Pay for my Tomorrow account?
Can I use my Tomorrow card with Google Pay?
What does Google Pay require?
Apple Pay - What do I need to get started?
Are there any additional costs when using Apple Pay?
See all 6 articles
Cash deposit & withdrawal
5
How can I deposit cash into my Tomorrow account?
How can I withdraw cash in stores?
Where can I deposit and withdraw cash?
Cash deposit or withdrawal via the app - what does that mean?
What should I bear in mind when withdrawing or depositing cash via the app?
Binding to your device
7
I need to change the device. How can I link a new device with my account?
Can I link more than one device with my Tomorrow account?
How does device binding work?
Can I use the Tomorrow-App without Device Binding?
PSD2 and SCA
See all 7 articles
Crowdinvesting
20
What is Crowdinvesting?
What are participation right?
How much profit is in it for me?
How high is my share of the annual profit?
Does a part of Tomorrow belong to me? Do I have co-determination rights?
See all 20 articles
Renewable Investments
6
Why did Tomorrow chose to work with Wiwin?
What is a subordinated tokenized bond with a pre-insolvency enforcement ban?
How do I invest?
Why is Tomorrow offering this investment option?
What influences the development of electricity prices?
See all 6 articles
Monthly summary
7
What is the Monthly Summary for?
Why are Insights no longer available?
What categories do you use for the Monthly Summary and can I change them?
Is the Monthly Summary also available for the shared account?
How do I give you feedback on the Monthly Summary feature?
See all 7 articles
New pricing & annual subscription
5
Which prices were updated and since when do the new prices apply?
Why have the monthly prices been updated?
Can I cancel my account at any time despite paying annually?
Can I change my account model at any time with the annual payment option?
How are discounts deducted from the annual price?
WWF Collaboration
4
Who is WWF?
Which WWF project do I support through Rounding Up?
What is the Wildlife Card?
What’s the €25 donation per wildlife card all about?
lemon.markets migration
12
Why is Tomorrow switching to lemon.markets?
What does the switch to lemon.markets mean for existing partnerships?
What are the steps for invested customers to switch?
What options do I have if I do not want to agree to the change?
Which new invest features will be available?
See all 12 articles
Tomorrow Cheat Day
15
What is the Tomorrow Cheat Day?
How do I participate?
What is a Cheat Day Pass?
Is participation free?
When does the raffle start?
See all 15 articles
Pay what you want
8
What is pay what you want?
Why are we introducing ‘Pay what you want’?
Who can use Pay what you want?
Why is Pay what you want only available as a monthly subscription?
What does Pay what you want cost?
See all 8 articles
